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PRIVACY POLICY

COLLECTION OF PERSONAL DATA

In accordance with the principles of the PDPA 2010, we will notify you of the purposes and obtain your consent for the collection of your Personal Data, unless an exception under the law permits us to collect and process your Personal Data without your consent.

  1. By providing your personal information to us, interacting with us, submitting information to us, signing up for our membership, accessing any of the Services (hereinafter defined) and/or visiting or using any of Camps & Apparels Corporation Sdn Bhd platforms on which this Privacy Policy or a link to this Privacy Policy appears, you are deemed to have read the following policy and expressly consent to our collection, storage, use, disclosure and/or processing of your personal data in accordance with the terms of this Privacy Policy. You further agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time on our platform. Please check our platform regularly for updated information on the collection, storage, use, disclosure and/or processing of your Personal Data. We collect Personal Data when:

     

    • You make purchases in store or online
    • You set up an account on our platform or sign up for our membership;
    • You contact our customer relations center, either online, in store, through the phone or through any other means;
    • You register to participate in activities organized in store or through the platform;
    • You upload content on the platform;
    • You conduct certain types of transactions, such as an application for a refund or exchange;
    • You use certain services, such as racket services or after sales services;
    • You provide feedback or complaints in relation to our products or our services either online, in store or through the phone;
    • Your images are captured by us via CCTV cameras while you are within our property and/or premises, or via photographs or videos taken by us or our representatives when you attend events and/or activities that we have organized;
    • You submit your Personal Data to us for any other reason.3. Where it is indicated that it is mandatory for you to provide your Personal Data to us, failure to provide such information may mean that we are not able to provide you with access to certain services or features.

  2. You acknowledge that you provide your Personal Data to us voluntarily. If you provide Personal Data of a third party (e.g. information on your spouse, dependant(s), children, parents) to us, you warrant that you are legally authorized to do so and you have obtained the consent of the third party to provide us with their Personal Data.
 
 

COOKIE

  1. The platform integrates the use of cookies. Cookies are files that are saved on your computer or smartphone. Cookies enable us to collect and store information concerning your browsing activity on our platform. The following types of cookies are used on the platform:
    • First party cookies – these cookies are used to record your preferences when accessing our platforms. It enables you to visit the platform in a personalized way based on your previous visits and purchases;
    • Performance cookies – these cookies monitor the performance of the platforms, the information is then used to improve the performance of the platform.
 
 

MARKETING

  1. You may receive marketing emails from us, which may include emails relating to e-newsletters, promotional marketing materials, promotional codes, gifts and/or vouchers when you provide your email address to us. You may unsubscribe from such marketing emails by clicking on the “unsubscribe” link in any marketing emails which we might send you.
 
 

USE OF PERSONAL DATA

  1. Personal Data collected may be used for various purposes (collectively, the “Purposes”), including but not limited to:
    • Responding to your queries and communicating with you so as to better address your needs;
    • Communicating with you and sending you information which we think may be of interest to you;
    • Enabling you to use the platform and/or make purchases in store;
    • Managing your orders and payment online, the subsequent home delivery or self-collection of products as well as exchanges or returns of products, if applicable;
    • Identifying you as a our member so as to allow you to benefit from the membership program;
    • Enabling you to register yourself or your dependent(s) for activities or events organized by us;
    • Management of marketing communication in relation to our products, services, promotion, stores or platform;
    • Management of customer reviews on products;
    • Facilitating your participation in our organization of sports event, customer contests, competitions, surveys, interviews or product tests;
    • Conduct market research or surveys, marketing analysis, customer profiling activities, analysis of customer choices, statistical and trend analysis in relation to our products and/or services;
    • Management of after sales services, such as enabling us to contact you in the event of any defective components, or to offer workshop services or to contact you in the event of product recalls;
    • Contacting you about functionality changes to our platform;
    • Enable us to comply with obligations under laws or regulations or to assist in investigations by the authorities;
    • Prevent fraudulent or illegal activities, and enforce our Terms and Conditions
    • Develop, maintain and improve our services;
    • To verify your identity, and/or to enter into, perform and/or conclude any collaboration, transaction or agreement with you, including without limitation to on-board you as a vendor, partner or a coach, and to process any payment to you relating to such transaction, agreement or relationship;
    • If you submit an application to us as a candidate for employment and/or internship, to process your application, conduct any pre-employment checks, to obtain employee references or other references where relevant for background screening and/or vetting;
    • For any other purposes which are reasonably related to the aforesaid.

  2. By providing your Personal Data to us, you consent to us processing your Personal Data in accordance with this Privacy Policy, and you confirm that all Personal Data provided by you is accurate and complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your Personal Data.

 

CHANGES TO OUR PRIVACY POLICY

  1. We have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. If there are any changes to this policy, it will be updated on this page and date stamped.