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RETAIL OPERATION EXECUTIVE

Pandan Perdana, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Type

  • Sepenuh Masa / Full Time

Job Description

  • Responsible in managing outlet manpower scheduling, inventory level, and compliance.
  • Ensure that product and outlet frontage are being displayed according to merchandise display guideline.
  • Monitor cash management, security procedure, and loss prevention are being carried out at retail outlet level.
  • Improve on the customer service experience at outlet.
  • Manage the recruitment process of retail staff (from advertisement, interview, confirmation, to orientation).
  • Maintain good working relationship with mall management where our outlet operates.
  • Assist in sales and marketing activities in efforts to achieve outlet growth.
  • Support of manpower needs at corporate outlets if required.
  • Support of new outlet opening and supervision of retail staff.
  • Assist Operation in analyzing outlet performance and provide feedback or solutions for improvement.

Requirement

  • Candidate must possess at least a Diploma, Professional Degree or Bachelor Degree in Retail Management, Business Studies / Management, Marketing, or equivalent.
  • Strong interpersonal and communication skills.
  • Passion in retail industry and has the flexibility to work retail hours.
  • Able to work with minimum supervision and handle multiple assignments.
  • Proficient in Microsoft Words and Excel.
  • Possess own transport or retail experience will be added advantage.

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